Internet installation & maintenance
Internet connection installation, fault finding and ongoing maintenance for homes, apartments and businesses.
Explore internet services ↓Enquire about this service ↗ HOMES. BUSINESSES. BETTER CONNECTED.
Better connected.
Built for what’s next.
From homes to high-performing workplaces, NexSpan brings expert cabling, reliable networks and smarter connectivity to the spaces that matter.
BUILT AROUND YOUR SPACEWired for what’s next.
LINK. TEST. TRUST.Explore NexSpan ↓
Authorised installers for leading internet providers
- TPG
- Vodafone
- iiNet
- Telair
- OCCOM
- Extel
- & more
THE NEXSPAN DIFFERENCEYour internet gets you online.
Your internet gets you online.
We help it go further.
A great connection depends on what happens inside your property, too. We bring practical experience, thoughtful cabling and clear advice to the spaces you live and work in.
01 / What we do
More ways to keep
your world connected.
New connections, existing faults or a better network setup. Find the service that fits your property.
Networking
Home and business networking, with wired data points and Wi-Fi access points for better coverage across rooms and floors.
Explore networking ↓Enquire about this service ↗
NBN & Internet Internal Cabling
Internal cabling repairs and upgrades for NBN and services from all internet providers. Free assessments and tailored quotes for homes, businesses and building networks.
Explore internet cabling ↓Enquire about this service ↗
MDF refurbishment & upgrades
Replace ageing or corroded connections, clear redundant wiring and organise your building’s MDF to help reduce faults and avoidable speed loss.
Explore MDF upgrades ↓Enquire about this service ↗
Electrical Test & Tag
Electrical equipment inspection, testing and tagging for workplaces and businesses. Tell us about your equipment and site requirements for a tailored quote.
Explore Test & Tag ↓Enquire about this service ↗
Modem & router collection
Have an unused modem or router? We accept selected models for reuse or recycling, with a small payment available for suitable equipment depending on its model and condition.
Check your modem or router ↓Internet installation & maintenance
Get connected.
Stay connected.
Installation, connection checks and fault finding for homes, apartments and businesses. NexSpan helps identify cabling and connection issues and discuss the work needed to put them right.
Discuss private internet work ↗For an existing service order or appointment, please call NexSpan directly on 0414 593 693.
Installation, fault finding & repairs
Start with the right diagnosis.
Slow, unstable or disconnected?
We investigate damaged outlets, loose terminations and internal cable faults, tracing the connection to identify where attention is needed.
Moving or changing your setup?
Arrange cabling and connection points for a new home, workplace or changed room layout. Tell us where your equipment needs to work.
Clear findings and next steps
We explain the issue and proposed repairs. Where a fault requires provider or network action, we can outline our findings to help you follow it up. Account activation and provider authentication remain with your provider.
NBN & Internet Internal Cabling
NBN & internet cabling.
For every provider.
We support customers of all internet service providers. Whether your service is FTTP, FTTC, FTTN or FTTB, the cabling inside your property plays an important role in your connection. Don’t let outdated wiring hold back the internet plan you’re paying for.
Request a free assessment ↗Your provider’s network tests fine. Your connection still struggles?
Told your service tests fine up to the node or network connection point, but your internal cabling is the problem? That’s where NexSpan comes in. We trace internal wiring faults, test sockets and cable runs, and recommend the repairs or upgrades your property needs—whichever internet provider you use.
NBN delivers its network connection to a designated boundary point, which varies with your connection type. Customer cabling beyond that point is generally the responsibility of the property owner or building management. Even when the incoming connection is performing well, old cables, damaged sockets or an unsuitable internal setup can limit the experience at your devices.
NexSpan Group can rewire your home, office or warehouse, replace ageing cabling and install modern data outlets and Cat 6 network cabling suited to your connection. From the connection point through to your router, workstations and other wired devices, we help create a reliable internal network capable of carrying high-speed internet throughout your premises.
Our technicians assess your existing setup and recommend practical improvements, with a free assessment and competitive quote. For apartments and multi-unit buildings, we can also assess cabling between your premises, IDFs and MDF, subject to access and required approvals.
Our goal is to remove internal cabling bottlenecks so you can get more from the service you pay for. Actual speeds depend on your network technology, available line speed, internet plan, provider, equipment and Wi-Fi conditions; internal rewiring cannot increase speeds beyond what your service supports.
Make the most of your internal wiring
Upgrade the cable path. Improve the setup.
Faulty sockets & old extensions
Inspect ageing telephone sockets, damaged cables and unused branches. On copper-based services, unsuitable extensions can affect performance; we assess the wiring before recommending changes.
FTTP-to-router data cabling
Install a suitable Ethernet run from your connection box towards your preferred router or network location. Provider-owned equipment is left in place unless an authorised relocation is specifically arranged.
Extra outlets where you need them
Add network points for a study, living area or workspace, with cable routes planned around access, appearance and your property’s layout.
Home & business networking
Better connections.
On every level.
From upstairs bedrooms to busy shop floors, NexSpan builds wired and wireless networks around the way you live and work.
We assess your layout, building materials and equipment before recommending a solution. Coverage and performance depend on your premises, devices and internet service.
Let’s improve your network ↗A network planned for your property
Ready for today. Room for tomorrow.
New fit-outs & renovations
Plan outlet locations and cable pathways before rooms are finished. Allow for desks, access points, payment stations and equipment as your space grows.
Racks, patch panels & switches
Organise network cabinet cabling and patching, with labelled connections that make it easier to identify devices and maintain your network.
Check the existing network
Review outlets, cable runs and connections before replacing equipment. We recommend wired and wireless improvements suited to your layout and everyday use.
Electrical Test & Tag
Small checks.
Greater peace of mind.
Look after the equipment your business relies on. NexSpan Group provides electrical Test & Tag services to help identify faults in portable electrical equipment and support a safer workplace.
Request a Test & Tag quote ↗A practical service for busy workplaces.
From office appliances and power leads to equipment used in shops, cafés and workshops, we provide visual inspection, electrical testing and clear tagging to help you understand the condition of your equipment.
- Identify potential issues
Checks designed to help detect visible damage and electrical faults. - Keep equipment status clear
Tags identify tested items, with results explained so you can arrange the next steps for equipment that needs attention. - Plan around your business
Discuss your site, equipment quantities and preferred timing with our team for a tailored quote.
Give your equipment the attention it deserves. Contact NexSpan Group to discuss Test & Tag for your workplace.
Tell us about your workplace
A straightforward way to plan your visit.
Share your equipment list
Include the approximate number and type of items, such as office appliances, portable equipment, extension leads and power boards.
Arrange access & timing
Let us know your operating hours and equipment availability so we can discuss a practical time for inspection and testing.
Understand the outcome
We explain equipment requiring attention so you can plan the next step. Tell us if your workplace has specific reporting or site requirements when requesting a quote.
Inspection. Testing. Clear records.
Look after the equipment behind your business.
Visual checks and electrical testing
Inspect plugs, leads and appliance housings for visible damage, followed by electrical tests appropriate to the equipment. Testing helps identify faults that may not be obvious during everyday use.
Identify tested equipment
Clear tags and test records help you keep track of equipment, outcomes and follow-up dates. Tell us about your asset-register or reporting requirements when arranging the work.
Plan for your environment
Equipment exposed to moisture, dust, heat, vibration or rough handling may need a different inspection schedule from equipment in a low-risk office. We discuss your working conditions and site requirements.
What equipment can I ask about?
Portable plug-in appliances, extension leads, power boards, office equipment and tools. Include the types and approximate quantities in your enquiry so we can confirm the scope.
How often should equipment be tested?
The interval depends on the equipment, its use, workplace risks and applicable requirements. There is no single schedule suitable for every business. Relevant guidance includes AS/NZS 3760 and, for construction and demolition work, AS/NZS 3012.
What happens if an item is unsafe?
Unsafe equipment should be taken out of use and kept disconnected until a competent person has repaired or tested it and found it safe. We explain the outcome so you can arrange suitable repairs or replacement.
Test & Tag supports electrical equipment safety; a tag is not a guarantee that an appliance will remain safe indefinitely. Continue checking for damage between scheduled inspections.
Request a workplace testing quote ↗MDF refurbishment & upgrades
Old connections.
A fresh start.
Your building’s main distribution frame (MDF) is a vital link between the telecommunications network and the cabling to your premises. When it deteriorates, your connection can suffer.
Discuss an MDF upgrade ↗Don’t let an ageing MDF hold your connection back.
Corroded terminals, loose connections, damaged wiring and years of redundant cables can contribute to line noise, unstable connections, dropouts and reduced speeds on copper-based services. A cluttered or poorly labelled MDF can also make faults harder to trace and repairs more time-consuming.
If tenants are experiencing crackling telephone lines, frequent dropouts or slow NBN or ADSL speeds, an old, corroded or obsolete MDF could be a contributing factor. An assessment can help identify whether the MDF or associated building cabling needs attention.
Who arranges the upgrade?
In a shared or managed building, an MDF upgrade should be coordinated through the landlord, building manager or strata/owners corporation, depending on ownership and management arrangements. NexSpan can work with the responsible party to assess the installation, confirm access and plan the upgrade.
Planned work. Less disruption.
NexSpan Group can refurbish or upgrade your MDF with the aim of minimising time offline. Our technicians plan the work around active services, coordinate any required interruptions and check connections as the work is completed, helping return affected services to normal as efficiently as possible. Any anticipated downtime will be discussed before work begins.
- Remove redundant cabling
Identify unused cables and dead wires before removing them, with active services checked and protected during the work. - Restore reliable connections
Replace corroded or damaged terminals and renew poor connections where needed. - Organise and label clearly
Tidy cable runs and improve identification to make future maintenance and fault finding easier. - Prepare for current service requirements
Assess the existing installation and recommend suitable components and cabling improvements.
The result is a cleaner, more maintainable MDF designed to support dependable connectivity and reduce speed loss caused by poor connections. Actual service speeds also depend on line length, internal cabling, network technology, equipment and your provider.
More than a tidy frame
Trace. Connect. Identify.
MDF jumpering
Where required, a jumper links the allocated incoming service pair to the cable serving your premises. We trace and identify the relevant internal line before completing the connection.
Prepare building access
Arrange access to the MDF and relevant IDFs with your building manager. Have your order details and any supplied pair information available.
Make future work easier
Clear labelling and organised wiring help technicians follow connections and investigate future faults with less guesswork.
02 / About NexSpan
Built on experience.
Driven by connection.
With roots in telecommunications dating back to 2013, NexSpan Group is an Australian, family-run business specialising in end-to-end cabling and network solutions. From one technician, we have grown into a team of eight skilled professionals, supporting homes, businesses and telecommunications providers across NSW from our base in Arncliffe, Sydney.
Our experience spans internal and external networks, from pit and pipe installation, cable hauling and jointing to building cabling, data networking and broadband installation and maintenance. As Australia’s networks have evolved from telephone and ADSL services to NBN and FTTB, our capabilities have grown alongside them.
Through work with organisations including BSA, Service Stream, Telstra, TPG and iiNet, we have developed extensive field experience and a strong understanding of Australian industry standards. Our team completed more than 25,000 jobs across 2024–2025—a foundation of practical experience that continues to shape our work today.
Our mission is simple: to exceed expectations through quality workmanship, clear communication and dependable service. We take pride in building lasting relationships and treating every customer with the care and respect of a family business.
01
Understand the whole connection
From building infrastructure and cable pathways to the outlet at your premises.
02
Keep communication clear
Understand what work is required, what access is needed and what happens next.
03
Work with your property
Support for residents, business owners, strata managers and building managers.
Modem & router collection
Your old connection.
Someone else’s next one.
Upgraded your internet equipment? Give your unused modem or router a second life. NexSpan accepts selected equipment for reuse or responsible recycling.
Use the form below to send the brand and model, condition, quantity, suburb and photos. Let us know whether the power adaptor is included. Please only offer equipment you own, remove any SIM card and factory-reset the device to clear your settings before handover. Cover passwords in any photos.
Collector: open signed handover form (approved team sign-in required).
Acceptance, payment and collection availability are subject to assessment. Please contact us before dropping off or sending equipment.
Our work
Behind every connection.
Explore illustrations and before-and-after comparisons of the services we provide.
03 / Getting started
A clear path to connected.
01 / TELL US
Describe the job
Share your contact details, location and a brief description of the issue. Private work enquiries only.
02 / WE REVIEW
Confirm the details
Our team will contact you to discuss the issue, scope of work, access requirements and the next step.
03 / GET READY
Prepare for the visit
Arrange property and MDF access where needed. For home visits, an adult aged 18 or over must be present.
04 / Private work enquiries
Tell us what
you need help with.
For private work, leave your contact details and a brief description of the issue. Our team will contact you to discuss your needs and arrange the next step.
Before a technician visits
For apartment work, check building or MDF access with your building manager. Keep the work area accessible and arrange to move any furniture beforehand.
Contact the right team.
Customer enquiries
Private service enquiries and callback requests. For existing service orders and appointments, call 0414 593 693.
admin@nexspan.com.au ↗Accounts & billing
For payments, follow the instructions on your issued NexSpan invoice. Contact us for billing enquiries.
admin@nexspan.com.au ↗A few helpful answers
Before you book.
Where do you work?
Based in Arncliffe, Sydney, NexSpan Group services NSW. Include your suburb with your enquiry so we can confirm availability for your location and the work required.
Can you change my internet plan?
Your internet provider manages plan changes, service availability and port allocation. Please arrange these with your provider. Our technicians cannot confirm available GFAST ports or change your plan onsite.
What access do I need to arrange?
Depending on the work, we may need access to your premises, data outlets, the building MDF and any relevant IDFs. Contact your building manager before the appointment if these areas are locked.
Can I book an order referred by my internet provider?
This online form is for private work enquiries only. To discuss an existing service order, booking or appointment change, call NexSpan directly on 0414 593 693.
What happens after I make a private-work enquiry?
Once your enquiry is received, our team will contact you to discuss the issue and arrange the next step. This form does not book an appointment. Submit your details using the form. If sending is unavailable, contact admin@nexspan.com.au or call our team.
Who handles modem setup and activation?
Your internet provider handles modem configuration, account authentication and service activation. If an issue requires provider or network engineering work, that work may need to be completed before a further technician visit.